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How may we assist you?

A resortist knows that with the right army, Las Vegas can be conquered. From bookings to recommendations, our concierge service can help you make the most of your visit.


Toll Free 877.305.3136

Phone 702.632.4760

Hours of Operation

Concierge Call Center
Daily 8:00 AM - 8:00 PM


Concierge Desk
Daily 8:00 AM - 8:00 PM


The concierge can assist with:

  • Setting up in-room services, including flowers
  • Purchasing gift cards
  • Booking golf tee times, equipment rentals, transportation to the course and other golf amenities
  • Purchasing tickets to upcoming shows
  • Getting on the list for certain lounges and bars
  • Booking cabanas at the Beach
  • Booking dining reservations.
  • Booking transportation arrangements
  • Booking tours

Contact the concierge at:

Phone: 702-632-4760
Toll-free: 877.305.3136
Messages will be responded to within 48 hours.

Les Clefs d’Or Members



In-Room Services

The Mandalay Bay Concierge team is honored to help you plan special moments that will turn into cherished memories. From massages to special deliveries, if you have a particular request, just ask and we'll see what we can do.

If you have any questions or would like to order, please call the Concierge department directly at (702) 632-4760 or (877) 305-3136 between the hours of 8:00AM – 6:00PM PST.

Floral Arrangements

From elaborate arrangements to simple potted rentals, our florists will help you find the perfect gift of greenery.

Arrangements include:

  • Unique fresh collections
  • Custom centerpieces
  • Wedding floral
  • Decorative plants
  • In-Room floral arrangements

Please reach out to Concierge directly for more information.

In-Room Amenities

Breakfast, lunch, dinner or late-night snack, this is room service for those with an insatiable appetite. Please contact the Concierge for any amenity orders.

Download our Floral and Champagne Gift Sets

Spa Services

For more private relaxation, our certified massage therapists will bring the pampering to your door.

Massage styles include:

  • Platinum
  • Aromatherapy
  • Mandalay Hot Stone



Mandalay Bay Tower

Walking Directions


The Concierge Desk is located in the lobby area adjacent to the guest elevators.


Enter the doorways from the garage area and proceed on cobblestone walkway. Follow pathway as it veers to the right. Take left onto casino floor. Continue through the guest elevator area into the lobby. The Concierge Desk is located adjacent to the guest elevators.

Hours of Operation

Mon - Sun 08:00 AM - 08:00 PM

Phone Number

Toll Free 877.305.3136
Phone 702.632.4760