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How may we assist you?

A resortist knows that with the right army, Las Vegas can be conquered. From bookings to recommendations, our concierge service can help you make the most of your visit.


Toll Free: 877.305.3136

Phone: 702.632.4760

*Messages will be responded to within 48 hours.

Chat With Us 24/7

Book dining, entertainment and spa experiences, request housekeeping, and more.

Get help fast in the MGM Rewards app or text 844-230-9261.

Hours of Operation

Mon - Sun 08:00 AM - 08:00 PM

Mandalay Bay Concierge includes 6 Les Clefs d'Or Members.

Les Clefs d'Or members wear the crossed golden keys as a symbol of their prowess and dedication to their duties as your concierge.

Concierge Services


Resort Amenities

  • Photographer
  • Marriage proposals
  • Birthdays and reunions
  • Activity recommendations
  • Gift Cards 

Room Service Amenities

  • Flowers and Balloons
  • Room decorations
  • Welcome baskets
  • Special requests


  • Car rentals
  • Limousine rentals
  • Town Car rentals

The Mandalay Bay Concierge team is honored to help you plan special moments that will turn into cherished memories. 

If you have any questions or would like to order, please call the Concierge department directly at (702) 632-4760, option 3 or (877) 305-3136, option 3 between the hours of 8:00AM – 8:00PM PST.

Floral Arrangements

From elaborate arrangements to simple potted rentals, our florists will help you find the perfect gift of greenery.

Arrangements include:

  • Unique fresh collections
  • Custom centerpieces
  • Wedding floral
  • Decorative plants
  • In-Room floral arrangements

Please reach out to Concierge directly for more information.



Mandalay Bay Tower

Walking Directions


The Concierge Desk is located in the lobby area adjacent to the guest elevators.


Enter the doorways from the garage area and proceed on cobblestone walkway. Follow pathway as it veers to the right. Take left onto casino floor. Continue through the guest elevator area into the lobby. The Concierge Desk is located adjacent to the guest elevators.

Hours of Operation

Mon - Sun 08:00 AM - 08:00 PM

Phone Number

Toll Free 877.305.3136
Phone 702.632.4760